This policy explains how AuraDiyaTechs (“we”, “us”) handles personal information collected through https://auradiyatech.com and in the course of selling software and supplying goods and services.
1. Information we collect
- Inquiry details you submit through our forms: name, company, email address, phone number and the content of your message.
- Order details when you buy a product: name, email, billing information and payment status. Card, UPI and bank details are entered on Razorpay’s secure pages and are never stored on our servers.
- Technical data such as IP address, browser type and pages visited, recorded in standard server logs for security and troubleshooting.
2. How we use it
- To respond to inquiries and prepare quotations.
- To process orders, deliver access to purchased software and provide support.
- To issue invoices and meet tax, accounting and legal obligations.
- To keep the website secure and prevent abuse.
We do not sell your personal information.
3. Who we share it with
Only with service providers needed to run our business — for example Razorpay (payment processing), our hosting and email providers, and our accountants — and with authorities where the law requires. These providers may only use the data to perform services for us.
4. Cookies
This website does not use advertising or analytics cookies. If that changes, we will update this policy and request consent where required.
5. Retention
We keep inquiry data for as long as needed to respond and for a reasonable period afterwards. Order and invoice records are kept for the period required by applicable tax and accounting law.
6. Security
We use reasonable technical and organisational measures to protect your information. No system is completely secure, so we cannot guarantee absolute security.
7. Your rights
Subject to applicable law, including India’s Digital Personal Data Protection Act, 2023, you may ask us to access, correct or erase your personal data, or withdraw consent for its processing. Write to contact@auradiyatech.com.
8. Children
Our services are intended for businesses and are not directed at children under 18.
9. Changes
We may update this policy from time to time. The “last updated” date above shows the current version.
10. Contact and grievances
AuraDiyaTechs
Coimbatore, Tamil Nadu, India
contact@auradiyatech.com · +91 79043 92268